Handling Confidential Information
Protect What Matters
This course covers the practical side of handling personal data and confidential information at work. It explains what personal data is, why UK Data Protection law requires organisations to look after it, and what that means for your day-to-day responsibilities. The same principles apply to other confidential material such as commercially sensitive information. You work through realistic scenarios, including an accidental data breach and a subject access request, and finish with a 10-question quiz (80% pass mark, unlimited retries).
Who should take this course?
Most roles involve handling personal data or confidential information in some form, so the course is aimed at all staff. It is particularly relevant if you collect, store, use or share information about colleagues, customers, service users or third parties.
Which learning format suits you best?
Our e‑learning courses are designed to be flexible, so you can choose the delivery option that best fits your organisation. Courses can be accessed via our hosted LMS (Learning Management System), which is ideal if you want a low‑maintenance option with no internal system to manage. We take care of hosting and access, giving you a simple way to roll out training and track completion. Alternatively, courses are available on a perpetual licence as SCORM or HTML5 packages for organisations with an existing LMS. This allows you to host and manage the training internally while retaining full control over assignment and reporting. Annual update options are available to keep content aligned with changes in regulation, threats and best practice, ensuring training remains current year on year.
What modules will you complete?
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Scenario: Accidental Data Breach
Follow Jane's story, see how a data breach can happen in practice, and decide what she and her organisation should do next.
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What is Data Protection?
A clear introduction to data protection, the legislation that applies in the UK, and the types of information that fall within scope.
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Getting It Right When Using Personal Data
The core principles for using personal data lawfully, fairly and proportionately in your day-to-day work.
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What About My Rights: Scenario
Drew receives a request from a member of the public. Work through how such requests should be recognised and handled.
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Individual's Rights
The rights people have over their personal data and what your responsibilities are when those rights are exercised.
Audience
Everyone
Duration
30 minutes *
Lessons
9 modules
Assessment
Quiz
Pricing depends on how many people you are training SEE PRICING BOOK DEMO
Available as: SCORM 1.2 · SCORM 2004 · xAPI · AICC · CMI5 · Hosted LMS
* Duration is an estimate and may vary depending on the individual learner.
Find your price
- Who
- Delivery
- Learners
- Courses
Who needs access to the training?
This helps us point you at the right licence type.
Just me
An individual annual subscription with access to every course on our LMS. An LMS (Learning Management System) is the online platform used to deliver and track training. With this option you learn on Evolve North's own LMS, so there's nothing to install.
My team or organisation
Per-user licences for your workforce, on your LMS or fully hosted by us.
Does your organisation have its own LMS? An LMS (Learning Management System) is the platform your organisation uses to deliver and track training, for example Moodle, Cornerstone or TalentLMS.
This determines how we deliver the courses to your learners.
Yes, we have an LMS
We'll supply SCORM packages you import into your platform. SCORM is an industry-standard file format that lets our courses run and report completions inside almost any LMS. We support SCORM 1.2, SCORM 2004, xAPI, AICC and cmi5.
No, host it for us
Your learners use our managed LMS: enrolment, reminders and reporting included.
Not sure
No problem. We'll show our fully hosted option, the simplest way to start. If you don't have a training platform, or aren't sure, our hosted option is the easiest way to get going, and you can switch to SCORM packages later.
How many learners need access?
Include everyone who'll take the training over the year.
Which courses are you interested in?
Pick individual courses, or take the whole catalogue with the all-courses bundle.
Individual learner subscription
One subscription covering every course, delivered on Evolve North's LMS with certificates included.
Billed annually.
- Access to every course in our catalogue, including new releases
- Learn at your own pace on any device
- Certificates of completion for every course
- Quizzes with unlimited retries
Your price
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Durations shown are estimates and may vary depending on the individual learner.
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Browse catalogueFrequently Asked Questions
Does this course cover GDPR and UK Data Protection law?
Yes. The training is built around UK Data Protection law, including the UK GDPR and the Data Protection Act 2018, and explains the principles in plain language.
Is this only about personal data, or also other confidential information?
The main focus is personal data, but the guidance applies equally to other confidential information such as commercially sensitive material.
What's the pass mark for the quiz?
80%. Ten questions are drawn from a larger bank and you can retake the quiz as many times as needed
I don't work directly with customer data. Do I still need to take this?
Yes. Personal and confidential information turns up in HR records, supplier details, internal documents and everyday email, so the course is relevant to all staff.
Book a free e-learning demo
Whether you're training a single team member, a small group, or rolling out awareness across your entire organisation, we'll show you how it works and what it costs.