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Product Security and Telecommunications Infrastructure Act

The Product Security and Telecommunications Infrastructure (PSTI) Act is a UK law designed to improve the cyber security of consumer connectable products and accelerate the rollout of modern telecommunications infrastructure. Part 1 of the Act, which came into force in April 2024, introduces mandatory security requirements for manufacturers, importers, and distributors of smart devices sold in the UK.

Evolve North’s PSTI support service helps organisations understand their obligations under the Act, assess their current product security posture, and implement the necessary controls to meet legal requirements. Whether you manufacture, import, or sell smart devices, our consultants provide expert guidance to help you reduce risk, avoid penalties, and protect your customers.

 

Arrange a FREE consultation 01748 905 002.

Who Needs to Comply with the PSTI Act?

The Act applies to any organisation involved in the manufacture, import, or distribution of consumer connectable products in the UK. This includes:

  • Smart TVs, speakers, and home assistants
  • Internet-connected cameras and baby monitors
  • Smart appliances (e.g. fridges, washing machines)
  • Wearables and fitness trackers
  • Routers and connected home hubs
  • Any device capable of connecting to the internet or other networks

If your product is sold to UK consumers and connects to a network, it is likely in scope.

Why PSTI Compliance Matters

  • Legal Requirement: Non-compliance can result in enforcement notices, product recalls, and fines.
  • Consumer Trust: Demonstrates your commitment to protecting users from cyber threats and data breaches.
  • Market Access: Compliance is required to legally sell in the UK market.
  • Supply Chain Assurance: Helps you meet the expectations of retailers, partners, and regulators.
  • Future-Proofing: Aligns with emerging global standards for IoT and smart device security.

How we can help

PSTI Readiness Assessment and Gap Analysis
Review of product design, firmware and update mechanisms
Review of vulnerability disclosure process
Compliance with the three core security requirements
Policy and documentation support
Supplier and third-party compliance review

Our PSTI Act Support Process

  1. Discovery Workshop: We assess your product portfolio, supply chain, and current security practices.
  2. Gap Analysis: Our consultants benchmark your products against PSTI requirements and identify areas for improvement.
  3. Action Plan: You receive a clear, risk-prioritised roadmap to compliance, including technical and procedural recommendations.
  4. Implementation Support: We help you update product configurations, develop documentation, and prepare for enforcement readiness.
  5. Ongoing Advice: Stay compliant with evolving guidance and enforcement expectations through our continuous support services.

Why Choose Evolve North?

  • We have expertise in IoT security, product compliance, and UK cyber legislation.
  • We are UK-based consultants with experience supporting manufacturers, importers, and distributors.
  • We provide practical, risk-based advice tailored to your product types and business model.
  • We deliver clear, actionable reporting and hands-on support from assessment to implementation.
  • We are trusted by technology providers, retailers, and supply chain partners across the UK.

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Arrange a FREE Consultation

Evolve North’s PSTI compliance service helps you meet your legal obligations, protect your customers, and maintain access to the UK market. In a free consultation, we’ll assess your current product security posture and explain how the PSTI Act applies to your organisation and how we can support you in becoming compliant.